Applicable Products
- Receiver for Mac
- Receiver for Windows
Symptoms or Error
Windows and Mac OS X users cannot access desktops and applications from Receiver using Google Chrome 37 or later. When a user opens Receiver in the browser, the Unblock the Citrix plug-in message is displayed.
Sep 26, 2018 I am having same issue using Mac OS X 10.11.6 with latest security update on Mac and Citrix 12.8.1. It has been working before and now i can't connect to the server at work. If I use an old system before updating my system it seems to work fine. Virtual Window system also does not work. I have attached my log file. https://pknew246.weebly.com/blog/ms-office-for-mac-student-discount. So after I installed PB1 of Mojave, The Citrix Receiver plugin stopped working when I accessed my work Citrix portal. When I went to preferences for Safari, under Extensions, the lower half where the plug-in option usually lives is gone. Oct 05, 2018 After upgrading to Mojave 10.14 and Safari 12.0 new Citrix Workspace: 18.9.0.323 (1809) browser plugin stopped working. When we try to star a Citrix App it downloads the.ica file instead of opening directly. On Firefox/Chrome it works fine. It seems to be a Safari/Citrix issue.
Solution
Eos utility for mac. To resolve the issue, unblock the Citrix Receiver plug-in pop-up in Google Chrome to access desktops and applications in Receiver when using browser. Complete the following steps to unblock the Receiver plug-in pop-up:
- Right-click the blocked plug-in icon in the address bar.
- Select one of the following options:
Always allow plug-ins on server_name
OR
Run all plug-ins this time
Alternatively browse to following address in your Chrome:
chrome://plugins/
Make sure Citrix Plug-in is enabled
If you are experiencing issues with Citrix Receiver for Windows, complete the following steps:
- Run the tool (refer to Receiver Clean-Up Utility) to clean-up a corrupt or previous installation of Citrix Receiver.
Note: If using Windows, go to Control Panel > Programs and Features or Add/Remove Programs and ensurethat the Citrix Receiver software is no longer present. - Restart your computer.
- Download and install the latest Citrix Receiver. Refer to Citrix Receiver.
- Restart your computer and launch Receiver.
Problem Cause
![Citrix Plugin For Mac Citrix Plugin For Mac](/uploads/1/3/4/0/134050686/202005654.jpg)
This issue may occur if Citrix Receiver plug-in is blocked by Google Chrome browser.
Citrix Plugin For Mac Download
Additional Resources
Citrix Plugin For Chrome Mac
CTX136578 - Google Chrome not Opening Launch.ica Files
Google.com - Blocked plug-ins
Google.com - Blocked plug-ins
- Obtain and mount the Citrix Receiver for Mac Installer DMG from the Download Grid. It contains the uninstaller.
- Run 'Uninstall Citrix Receiver.app'
- A confirmation prompt will pop up, click 'Continue'
- Authenticate with you credentials (must be an Administrator)
- Click quit after the uninstall process successfully completes.
You may still see the VPN listed in your search results as part of your browser history. This is not the Anyconnect client, but visiting vpn.mit.edu (or vpn.mit.edu/duo) and reconnecting may cause it to be reinstalled on your computer.